Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of fashions-young.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Thank you, the raincoat arrived, good quality, well sewn, odorless. I recommend.
Very beautiful! Arrived in condition, well packed. The fabric is not very strong, but is of quality. The color is as described. Strongly recommend!
Very thin, you can even wear it in the summer. Beautiful, coincides with the photo. My height is 152 cm. I like it.
Delivery month and nine days to 31 region. The store sent from the second time, but everything is fine! I write from my husband’s account: the trench is amazing! Size S is ideal for 44 sizes approached, the main color coincided with my skin color and looks chic, the cage returns Gray and turns out stylish. I recommend to buy 100%. But the trench is really thin! It has side pockets. I advise only for beauty. There is no warmth from it, there is no comfort, but what is all about, if he perfectly emphasizes the beauty and youth of a woman?! I’m happy with the purchase!!!
The raincoat is super, the quality of fire, were of course super invisible jambs on the seams, but everything is removed by the magic of scissors. I don’t know why they say it’s cold, I was fine (if that, scarf on the photo is mine.) The shipment was very fast, the raincoat reached me for a week and a half
Quality at the top, thank you the store
In principle, not a bad trench coat the only thing that is very thin especially where the inserts of the fabric, hardened the size m EA parameters 90-68-90 sat like an oversize and the length is good for my height 160
Wow it’s too fast I ordered it on Friday I received it on Tuesday is very very fast 5 days guys and is good stuff Thank you very much. I love it
I really liked it!!!!!
Nice trench coat. The photo looks longer (it can depend on the height and size, as well as the angle. I ordered S, height 165). I wanted such that there was a minimum drawing and this one perfectly approached. Behind a completely sand shade, without a print.