Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of fashions-young.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
P***a
Super :)!
I***o
Этот тренч – моя любовь! Он тонкий , без подклада. Подойдёт на холодный летний вечер или тёплую осень . Расцветка очень крутая , не банальная ! Все подходят и спрашивают где купила и округляют глаза , когда слышат ответ)) на рост 166, параметры 84-64-86 подошёл размер S . Посылка дошла за 14 дней. Привёз курьер на дом . Больше обзоров у меня в Инстаграм iinochii
O***a
Ну очень крутой тренч!!! Я прям в него влюбилась !!! На параметры 166/90.70.100 сел прекрасно! Его и в пир и в мир! Хоть под костюм с кросами, хоть под атласное платье шпильке! Очень довольна качеством за эти деньги!!
L***a
Тренч без подкладки, но очень приятный. Лёгкий, стильный. Держит форму, не висит как тряпочка. Очень аккуратная вещь. На параметры 84-65-95 и рост 163 размер сел хорошо. Подойдёт высоким. Доставка до Нижнего Новгорода около 2,5 недель.
A***o
Красивое пальто! Девчонки, ткань достаточно тонкая, на раннюю осень и весну. Как альтернатива лёгким кожаным курткам и ветровкам. По качеству претензий нет, сшито аккуратно, отличное качество. Гладить Легко, насчёт мнется или нет , точно пока сказать не могу. Отзыв дополню. Запаха построннего при распраковке не было. На параметры 86-69-95 сидит свободно, немного ОВЕРСАЙЗ. По росту 165 см отличная длина. В комплекте идёт пояс, на рукавах завязки. В целом очень понравилось, буду носить!
G***y
Normal thickness, no lining, need to be ironed before wearing.
K***a
Все супер, только на мой рост немного длинновато (160), буду подрезать, в остальном тренч качественный и красивый
T***o
He’s very stylish. Overall, I recommend it. There are little features that you may or may not agree with) 1. The trench coat is thin, single layer (no lining). For example, I put it on a T-shirt now at +17. And I’m not hot, but when the wind blows it’s completely fresh) 2. Pockets hang in the air here. I don’t really like this, because I like to walk in open outerwear 3. Belt loops are too high. Not disastrous, but I would like a couple of cm below. Made in a combination of checked material and light beige fabric. It is polyester, but comfortable to the body, does not rustle) My measurements are 84 * 66 * 93 and height 172 cm. I ordered the trench coat in size S. It is good for a T-shirt and in this size.
V***h
Тренч просто супер! Один в один как на фото. На рост 175 длина ниже колена. Идёт размер в размер, сидит отлично, отпарился без проблем. Очень быстрая доставка, всего 8 дней до Казани. Буду заказывать в этом магазине ещё!
V***k
Мои параметры 181, 96-70-104. Сел отлично, брала L. Тренч очень красивый. Рукав в длину нормально сидит. Но есть недостатки. Клечатая вставка это тряпка без подклада. В ветряную и дождливую погоду будет продувать. Тренч на прохладное лето и очень тёплую очень. Осенью нужно с джемпером носить. На фото вниз надела толстовку. Сидит хорошо. Вообщем, дешманский вариант тренча. Но оставлю, уж очень круто смотрится!